Terms of service

TERMS OF SERVICE

Welcome to The Woodella! By using our website and purchasing our products, you agree to the following simple terms. Please read them carefully.

1. YOUR ACCOUNT

  • Eligibility: You must be the age of majority in your region to use this site, or have permission from a parent/guardian.

  • Accuracy: When creating an account or making a purchase, you agree to provide accurate, current, and complete information (like your email, shipping address, and payment details).

  • Security: You are responsible for keeping your account login details secure.

2. OUR PRODUCTS & ACCURACY

  • Handmade & Natural Variations: We make every effort to display our items as accurately as possible. However, because our products are made from wood, minor variations in color, grain, texture, and appearance can occur. Device screen settings may also affect how colors appear.

  • Changes: We reserve the right to change product descriptions, pricing, or discontinue items at any time without notice.

3. ORDERS & PAYMENTS

  • Order Acceptance: Placing an order is an offer to buy. We reserve the right to accept, decline, or limit any order for any reason.

  • Cancellations: Once an order is placed and processed, we may not be able to accommodate cancellation requests. Please review your cart carefully before checking out.

  • Resale: Products purchased from The Woodella are for personal use only and are not authorized for commercial resale unless explicitly agreed upon in writing.

4. SHIPPING, RISK, & DELIVERY

  • Estimates Only: All shipping and delivery timeframes provided are estimates, not guarantees. We are not responsible for delays caused by postal carriers or customs.

  • Risk of Loss: Once we hand your order over to the shipping carrier, the responsibility and ownership of the package transfer to you.

5. RETURNS & REFUNDS

  • All purchases, returns, and exchanges are governed strictly by our Refund Policy [LINK].

6. INTELLECTUAL PROPERTY

  • All content on this website—including our brand name (The Woodella), logos, text, product photos, graphics, and designs—belongs to us and is protected by copyright and trademark laws. You may not copy, reproduce, or use any of our material for commercial purposes without our written permission.

7. PROHIBITED USES

You agree not to use our site to:

  • Violate any local or international laws.

  • Infringe on our intellectual property or the rights of others.

  • Upload viruses, malicious code, or use automated scraping/AI tools to harvest data from our store without permission.

  • Engage in fraudulent activity or provide false information.

8. LIMITATION OF LIABILITY

The Woodella and its platform provider (Shopify) provide this store and its services on an "as is" basis. To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services or the use of our products.

9. GOVERNING LAW

These Terms of Service are governed by and construed in accordance with the laws applicable in West Bengal, India. Any disputes will be subject to the exclusive jurisdiction of the local courts there.

10. CHANGES TO THESE TERMS

We update these terms occasionally. The most current version will always be posted on this page. Your continued use of the store after changes are posted means you accept the new terms.

11. CONTACT INFORMATION

If you have any questions about these Terms of Service, please reach out to us:

  • Brand Name: The Woodella

  • Email: shop.urbankarigar@gmail.com

  • Address: Pifa Raghabpur, P.O - Pifa, P.S - Hasnabad, North 24 Parganas, West Bengal, India, Pin: 743422

  • Phone: +91 9083902250